Looking for a new career opportunity? Look no further than Wipro, a leading multinational technology company with a wide range of job opportunities, including an Associate Job at Wipro in Kolkata, West Bengal, India.
Associate Job at Wipro Kolkata
Location: Howrah, West Bengal, India
Job Type: Full-time
Qualification: 1-2 years’ work experience.
As an Associate at Wipro, you will have the opportunity to work in the DOP category and become a Help Desk Analyst for Retail and BW Sites. This role will require you to handle customer queries, troubleshoot issues, and ensure timely resolution for customer satisfaction. You will be responsible for logging and tracking calls in designated systems, prioritizing and escalating outstanding jobs, and identifying trends in site calls to develop documentation to address the most often reported problems and issues.
To be considered for the Associate Job at Wipro, you should have 1-2 years of work experience and a basic understanding of the retail business within the oil and gas industry and upstream/downstream business classification. Additionally, you should have knowledge of different business model operations within downstream distribution, such as the DODO model (Dealer Owned and Dealer Operated), and a basic knowledge of retail station infrastructure set up, like POS, pumps, pin pads, and scanners.
At Wipro, we pride ourselves on our commitment to personal growth and development. As an Associate, you will be responsible for meeting individual productivity and quality targets while updating yourself regularly with Company policies on Information Security Management System. You will also need to ensure adherence to legal and regulatory requirements as applicable to the nature of work and cooperate with Compliance and Security officers with Security Investigations.
In conclusion, if you’re looking for an exciting new opportunity to join a dynamic and growing team, then an Associate Job at Wipro in Kolkata could be just what you’re looking for. Don’t hesitate to apply today and become a part of the Wipro family.